Customer Complaints

Checking or savings account

Problem with a lender or other company charging your account

Transaction was not authorized

Credit reporting or other personal consumer reports

Problem with a company's investigation into an existing problem

Investigation took more than 30 days

Debt collection

Attempts to collect debt not owed

Debt is not yours

Credit card

Problem with a purchase shown on your statement

Credit card company isn't resolving a dispute about a purchase on your statement

Credit reporting or other personal consumer reports

Incorrect information on your report

Information belongs to someone else

Debt collection

Took or threatened to take negative or legal action

Threatened or suggested your credit would be damaged

Checking or savings account

Managing an account

Deposits and withdrawals

Credit reporting or other personal consumer reports

Improper use of your report

Reporting company used your report improperly

Credit reporting or other personal consumer reports

Problem with a company's investigation into an existing problem

Their investigation did not fix an error on your report

Credit card

Problem with a purchase shown on your statement

Card was charged for something you did not purchase with the card

Credit card

Struggling to pay your bill

Credit card company won't work with you while you're going through financial hardship

Credit reporting or other personal consumer reports

Incorrect information on your report

Information belongs to someone else

Credit reporting or other personal consumer reports

Improper use of your report

Reporting company used your report improperly

Credit card

Other features, terms, or problems

Other problem

Credit reporting or other personal consumer reports

Incorrect information on your report

Account status incorrect

Debt collection

False statements or representation

Attempted to collect wrong amount

Checking or savings account

Opening an account

Account opened without my consent or knowledge

Credit reporting or other personal consumer reports

Incorrect information on your report

Account status incorrect

Credit reporting or other personal consumer reports

Incorrect information on your report

Account status incorrect

Credit card

Closing your account

Company closed your account

Checking or savings account

Closing an account

Funds not received from closed account

Credit reporting or other personal consumer reports

Incorrect information on your report

Account information incorrect

Credit card

Incorrect information on your report

Account status incorrect

Checking or savings account

Closing an account

Company closed your account

Credit reporting or other personal consumer reports

Incorrect information on your report

Information belongs to someone else